More guests bookingwith you.
A practical route for independent UK hotels to win more direct bookings and pay less commission: the booking engine, the website around it, and the follow-up after the stay.
Discuss your websitePlatforms take 15 to 30%
and keep the guest.
Commission on every booking
Booking platforms and delivery apps take 15 to 30% of each sale, every time the same guest returns.
The guest’s details stay with the platform
You never get the email address, so there is no easy way to invite them back.
Your listing looks better than your site
Guests compare the two. A dated website sends them back to the platform to book.
Read before
you decide.
Five guides, written from our work connecting booking systems to hotel websites. Start with the one closest to your problem.
Choosing a booking engine
The three kinds of booking tool, commission against flat fees, and when a custom journey beats a rented one.
Reducing OTA dependency
Why OTA commission never shrinks, and how the website, the offer and the follow-up work together to move guests direct.
Fixing booking form abandonment
How to measure each step of the booking journey, find where guests leave and test the fix.
Is your website costing you bookings?
The common website mistakes that send guests to an OTA to finish a booking they started with you.
A 90-day automation plan
Which workflows to automate first, how to protect guest data and what to measure.
A website that
takes the booking.
Direct booking integration
Room showcase with galleries
Real-time availability display
Google Maps & local attractions
Multi-language support
Mobile-first booking
“Josh has managed to maintain the beautiful images, features and content that I love.”
Raymond Blanc OBE
The Raymond Blanc storyLet’s make
it happen.
Tell us how bookings work today.
Start a conversation